Privacy Policy
This page explains how we collect, use and protect your personal data.
Last updated: 25 July 2026
1. Data controller
This policy applies to the Ahenk app and the ahenk.app website ("Ahenk"). For questions about your personal data, reach us via the contact page or at [email protected].
2. Data we collect
We process the following categories of data to provide the service:
- Account details: name, date of birth, email, phone number
- Profile details: photos, bio, interests, language preferences
- Approximate location: for city-level discovery suggestions (with device permission)
- Usage data: in-app interactions, likes, messaging metadata
- Device data: model, operating system, language setting, identifiers
3. How we use data
- Provide profile matching and discovery suggestions
- Keep accounts secure and prevent abuse
- Improve the service and fix issues
- Meet legal obligations
- Send notifications and marketing messages, subject to your preferences
4. Sharing
We do not sell your personal data. Data is shared only with contracted service providers (hosting, analytics, customer support), with authorities where legally required, and in cases where you have given explicit consent.
5. Retention
Your data is kept while your account is active and as required by legal retention obligations. When you delete your account, your personal data is deleted or anonymised within a reasonable period.
6. Your rights
Under the KVKK and GDPR you have the rights of access, rectification, erasure, restriction of processing, portability and objection. Send requests to [email protected].
7. Cookies
Our website uses local storage for essential functions such as session handling and language and theme preferences. You will be asked before any non-essential cookies are used.
8. Age limit
Ahenk is intended only for users aged 18 and over; accounts found to belong to anyone under 18 are closed and their data deleted.
9. Changes
We announce material changes to this policy via in-app notice or email. The current version is always published on this page.